Our sales person Vince, came out gave an estimate on a vinyl liner replacement. He saw that we had pulled up some of the top brick because it was loose.
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I asked him if we should replace it before the new liner gets installed and he said no. The installer told me to call Vince.
Much more than documents.
I called him. He told me he would call his construction people. I asked him for the number of somebody else. He gave me the number to the construction manager Brian. He Brian gave me the number to their sub who does occasional work for them. I spoke to Ramon for about an hour and he basically said I should try to get my money back and start over. I have left 3 messages for Brian and have not gotten a call back.
I am at a loss with a green swamp looking pool with a bad liner and out 1, dollars. Read More. Feb 05 DefiantScallop Rating Details Advertised vs Delivered. Customer service. Diversity of Products or Services. Exchange, Refund and Cancellation Policy. Price Affordability. Product or Service Quality. Comment 1 0. Anonymous Anonymous Jun 07 Reply 0 0. Service Secard Pools Customer Care. Cons Breach of contract - delayed job Failure to comply with city inspector requests - delayed job Product loss of use - unable to use product - contractor delays.
Reason of review Work Experience or Job Application. Preferred solution Price reduction. Tags Pool Contractors Vinyl Pools. Share Share Tweet. Aug 28, RhetoricalPiranha. Secard Pool's, Shad and his Dad, have been kind and of help to me, as well as supplying me great pool equipment! I just wanted to tell Shad so..!
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View full review. Comment 0 1. Jul 21, PossiblePussMoth.
Bunch of idiots. MerryCichlid MerryCichlid Mar 28 View more comments. Jul 20, GrowingTiger. Secard Pools in Hesperia, California - Islander pool liner track. Made several phone call secard in hesperia and issue has not been resolved.
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I really appreciate a return call and resolve the problem. Pros Products Choice of liners. Cons Delays to install. Reason of review Poor customer service. Jun 29, UnsteadyPenguin Rating Details Customer service. Here is a copy of an email sent to Bob Cannon, Operations Manager at Secard Pools, summarizing my initial experience: Bob; I am reaching out to express my frustration and utter shock concerning issues with my recent purchase. On June 3rd, my husband and I saw an ad on Each of their hot tubs can be customized from a list of thousands of options, and the company places an emphasis on innovative touches and quality workmanship.
To use a coupon simply click the coupon code then enter the code during the store's checkout process. The videos, which will debut in Spring , will highlight several aspects of his training, including the use of CalSpas Ultimate Fitness F Swim Spa. Power air fryer oven promo code. Chumba casino promotion links. Itarget discount code. We offer endless options to customize your Islander swimming pool such as salt water purification, decking, heating and lighting options.
Turn your backyard into a tropical oasis by adding a soothing rock or cascade waterfalls. Relax year-round by adding a spa and experience rejuvenation that only hydrotherapy jets can provide. Our experienced design team can provide exciting ideas to help create a unique Islander in-ground pool that is just right for you.
Vacation at home in your new backyard retreat. Let us help you get there! Touch it, feel it, swim in it! These plans will aid us in working with you through the permit process as well as a schematic for the construction of your new pool. At this point you will also be connected with our construction department to discuss the schedule for your project.
Ready, set, dig! Once the liner is installed, your pool really starts to take on a personality. Light the bar-b-q, kick on the stereo and dust off your snorkel.
The Islander pool can be dug at a variety of depths. We include a durable pvc lattice siding on every pool. Upgrade to one of our rock veneer, tile or slate sidings to give your pool a more custom look. Relax after a hard days work or keep the Sunday bar-b-q going into the night.
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You can automate the sanitation of your pool all while saving a ton of money on chlorine with one of our salt water chlorinators. We also offer entry systems such as corner steps, full length ledges and baja benches.